App / Casino
This page sets out exactly what data hokytime collects when you open an account, make a transaction through DANA, GoPay, or ShopeePay, or browse our lobby — and what we do with it. Availability and obligations depend on local law and apply only in eligible regions.
When you create an account, we collect the details you submit directly: your name, contact address, and the credentials you choose. When you fund your account through DANA, GoPay, or ShopeePay, we record the transaction reference and amount — not your full wallet credentials, which stay within your chosen payment provider. We also collect device and session data automatically: the type of device you use, your browser session identifiers, and the pages you visit inside our lobby. This is standard for any account-based platform and helps us keep your session consistent whether you switch from a phone to a laptop mid-session. We do not sell your personal data to third parties for their own marketing. Data shared with payment processors — DANA, GoPay, ShopeePay — is limited to what those services need to complete your transaction. Any analytics partner we use receives aggregated, non-identifiable signals only. Where local law in Indonesia requires us to respond to a lawful request from authorities, we comply — but we do not proactively share your records outside those obligations. Retention periods follow what is required under applicable law; after that window closes, inactive account data is deleted from our active systems.
This policy covers data you share with hokytime directly and data we collect automatically through your use of this site. It does not extend to third-party services you link to from our pages. Knowing the scope helps you decide what to verify here and what to check elsewhere.
Your login details, session history, and account preferences fall fully within this policy. You can request a copy of these records through the support channel listed below. All stored credentials are encrypted at rest.
We hold transaction references and amounts for your account history. The full payment credential — your DANA PIN, GoPay balance, ShopeePay authentication — stays within the respective payment provider and is governed by their own privacy terms.
Pages you visit, game sessions you start, and time spent in the lobby are logged as session data. This data is used for account continuity and aggregate platform analysis. It is not linked to individual marketing profiles.
Links or embedded content from providers outside hokytime are not governed by this policy. If you follow a link away from our site, the destination's own privacy terms apply from that point forward.
You have real, actionable options under this policy — not just words on a page. After logging in, your account dashboard shows the personal details we hold on file. From there you can review what is stored and flag any detail that looks incorrect. If you want a formal copy of your full data record, submit a request through our support channel and we will compile it. For corrections — a contact address change, a name update — the fastest route is the account settings page; the change takes effect immediately once confirmed. If you believe we have held data incorrectly or beyond its necessary period, raise it with our support team and we will investigate. Requests to close an account and delete associated data are handled through the same channel; we will confirm the deletion timeframe based on applicable retention rules under Indonesian law.
Log in and open the account dashboard. The profile section shows every personal detail we currently hold. Check it after any account update to confirm the change was saved correctly.
Use the account settings page to update contact details or correct stored information. Changes apply immediately. If a field is locked, contact support directly and we will process the correction on our end.
Submit a data access request through our support email or live chat. We compile and return your full account record. The response timeframe depends on the volume of the request and applicable legal obligations.
To close your account and request data removal, contact our support team. We will confirm which records must be retained under Indonesian law and which are deleted immediately on closure.
Privacy questions move faster when they go to the right channel. Use the options below to reach the team member who handles data and account matters. For urgent account access issues, live chat is the direct route.
Open the chat widget from your account page. Identify your query as a privacy or data matter so it reaches the right team quickly. Available while the platform is active.
Send a detailed request to our support address listed in your account settings. Include your registered contact and a short description of your data query so we can respond without back-and-forth.
For routine corrections — updating a contact address or reviewing stored details — the account settings page is the fastest route. No support ticket needed for standard profile edits.
Every data handling decision we make is built around keeping your information accurate, accessible to you, and out of reach of anyone who should not have it. Here is what that looks like in practice across the four areas that matter most.
We use session cookies to keep your account active across the lobby — switching from slots to live tables without logging in again. You can manage cookie preferences through your browser settings. Disabling all cookies will affect how your session stays connected.
Passwords and account credentials are stored using encryption. We do not store your DANA, GoPay, or ShopeePay authentication details — those stay within each payment provider's secure environment.
We keep your account data for as long as your account remains active and for the period required under Indonesian law after closure. Once the retention window ends, records are removed from our active systems.
When this policy changes in a material way, we post a notice on this page with the effective date. The current version is always what governs your account. Continued use after a change is posted means you have seen the updated terms.
These are the questions we hear most often from people reviewing this policy. If your question is not here, reach out through live chat or support email.
We collect the name and contact details you submit at registration, your login credentials (stored encrypted), and device session data generated when you browse the lobby. We do not collect payment credentials — those stay with DANA, GoPay, or ShopeePay directly.
We share transaction references with DANA, GoPay, and ShopeePay only to the extent needed to complete your payment. Analytics partners receive aggregated, non-identifiable signals. We do not sell your personal data to any third party for their own marketing or profiling purposes.
Log in and check your account dashboard — your stored profile details are visible there. For a complete record of all data we hold, submit a request through live chat or our support email. We will compile and return the full record.
Yes. Contact our support team with a deletion request. We will confirm which records are removed immediately on account closure and which must be retained under Indonesian law. After the applicable retention period, remaining records are deleted from our active systems.
We hold the transaction reference and amount as part of your account history. Your DANA PIN, GoPay balance, and ShopeePay authentication never pass through our systems — they are handled entirely within each payment provider's own secure environment.
When we make a material change, we update this page and display the new effective date at the top. We may also post a notice when you next log in. The version published on this page is always the current one governing your account.